Configuring 3CX for use with Hyperhost Solutions SIP trunks
Hyperhost Solutions SIP trunks will not currently work with the free version of 3CX.
The following guide is to assist with getting your Hyperhost Solutions SIP trunks connected to your 3CX system and is written with the understanding that you have already configured your Hyperhost Solutions SIP trunks within the Hyperhost Solutions Voice Portal. We do have another guide to help with Setting up Hyperhost Solutions SIP Trunks
Once your SIP trunks are configured within the Hyperhost Solutions Voice portal please log into your 3CX management console.
Setting up the inbound trunk
- In the 3CX management console please select SIP Trunks(Voice and Chat within 3CX v20+) > Add SIP Trunk.
- In the country and VoIP provider dropdown menus please select Generic and then Generic SIP Trunk.
- For main trunk number please enter your Hyperhost Solutions SIP trunk telephone number.
- In the Enter name for Trunk field please enter Hyperhost Solutions Inbound SIP.
- In the Registrar/Server/Gateway Hostname or IP field please enter the SIP Server IP address (you can see the IP address to add in the SIP Servers area in Hyperhost Solutions Connect, on the right-hand side) for this information).
- Specify the number of simultaneous calls allowed, this would match the number of SIP channels you have through Hyperhost Solutions.
- Leave the authentication type as IP based.
- Specify the routing for any calls coming through on this trunk number.
- Press OK at the top of the screen.
Setting up the outbound trunk
- In the 3CX management console please select SIP Trunks(Voice and Chat within 3CX v20+) > Add SIP Trunk.
- In the country and VoIP provider dropdown menus please select Generic and then Generic SIP Trunk.
- For main trunk number please enter your Hyperhost Solutions SIP trunk telephone number.
- In the Enter name for Trunk field please enter Hyperhost Solutions Outbound SIP.
- In the Registrar/Server/Gateway Hostname or IP field please enter hyperhostsolutions.com.
- Specify the number of simultaneous calls allowed, this would match the number of SIP channels you have through Hyperhost Solutions.
- Leave the authentication type as IP based.
- Specify the routing for any calls coming through on this trunk number.
- In the Caller ID tab please enter your Hyperhost Solutions SIP number in the Configure Outbound Caller ID We recommend using E.164 format for outbound caller ID entries, i.e. 441234567890.
- Press OK at the top of the screen.
Setting up the Outbound Rule
- Select Outbound Rules > Add.
- In the Rule Name field please enter Hyperhost Solutions Outbound Rule.
- Under the Apply this rule to these calls heading you can either add 0 to the Calls to numbers starting with prefix field or select to +Add an extension group if you have extensions and groups already configured.
- Under the Make outbound calls on heading, select Hyperhost Solutions Outbound SIP in the first drop-down for Route 1 and then select 1 in the drop-down for Strip Digits, then enter 44 in the Prepend
- Press OK at the top of the screen.
Your 3CX system is now configured to send and receive calls using your Hyperhost Solutions SIP trunks.
